CelebrationCards
The Perfect Invitation for
Your Perfect Event

Frequently Asked Questions:

Q. HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?
A. We suggest three to six months prior to your mailing date for weddings and Bar/Bat Mitzvahs.

Q. HOW LONG WILL MY ORDER TAKE?
A. Since each invitation/announcement is hand-crafted, creating orders can take approximately four to six weeks (subject to paper availability). Please inquire about rush orders at 818.508.1560 or toll-free 877.725.7897, or FAX us at 818.508.3184.

Q. HOW MANY INVITATIONS SHOULD I ORDER?
A. Remember to count ALL of the invitees (couples, families, etc.). Once we know exactly how many people you are inviting, we recommend you add 10% to your order as a contingency for people you may have forgotten, the “B” list, etc.

Q. HOW LONG DOES IT TAKE TO RECEIVE A PROOF?
A. After our initial consultation, proofs take about one to two weeks for you to receive.

Q. DO I GET TO CREATE WHATEVER TYPE OF INVITATION DESIGN I WANT?
A. Yes, absolutely! Every invitation is expressly custom-designed for you. Our Creative Director will walk you through the design process including size, color, theme, etc. including a special idea you may have in mind.

Q. DO I GET TO CHOOSE WHAT TYPE OF PAPERS AND COLORS I WANT?
A. Of course! We have over 2,000 paper selections to choose from in different colors, textures, weights, etc. We can mail to you a sample of the paper(s) you desire for a nominal fee. This fee is credited in full toward your order. Once you have chosen the paper(s) you want, we’ll estimate your final order price. Then we’ll hand-assemble a sample invitation for you that is very close to the final product. Note that if your invitations are to be letterpress or lithographed, our sample will be flat.

Q. DO I GET TO SEE A SAMPLE BEFORE YOU GO INTO PRINT AND PRODUCTION?
A. After you make an order deposit, we order all of your materials. Then we make a final test sample for your signature approval before we proceed to complete your order. All wording must be approved by you before we can send it to our printer or begin production.

Q. HOW DO I CHOOSE THE WORDING AND TYPE OF MY INVITATION?
A. We have a complete book of wording and type that we can FAX or e-mail to you. Also we can help you create appropriate wording. We typeset most languages which you’ll need to proof and approve. For other than English, you’ll need to provide us with a printout of the wording you desire in the language you want (ex. Russian, Hebrew, Japanese, etc.).

Q. HOW DO YOU ESTIMATE YOUR PRICES?
A. All of our prices are estimated as quickly as possible once you have chosen quantities, papers, designs, etc. Your order price is quoted by the unit (that is, an order for an invitation and RSVP equals ONE unit). Each unit price includes envelopes with return address and addressed RSVPs. Additional items are quoted separately (for instance, Save-the-Date, direction cards, reception cards, entourage sheets, programs, menus, table cards, Thank You notes, etc.).

Q. WHAT TYPE OF ENVELOPE ADDRESSING CAN YOU PROVIDE?
A. We offer hand calligraphy or computer addressing in any color.

Q. CAN YOU CREATE PROGRAMS, MENUS, MAPS, SAVE THE DATES, ETC.?
A. CelebrationCards is able to create ALL of your special needs that are designed to match your invitations. We can e-mail to you design examples of any special item.

Q. DO YOU HAVE A MINIMUM ORDER?
A. While there is no minimum order, we prefer orders over 50 due to the complexity and cost involved in hand-crafting each invitation with unique materials.

GREETING CARD Frequently Asked Questions:

Q. CAN I CHOOSE A DESIGN USING ELEMENTS FROM OTHER CATEGORIES?
A. Yes. This Website offers many design choices (ex. birth announcements, greeting cards, etc.) which can be used for the design of other items (ex. birthdays, anniversaries, etc.). Design changes can be major or minor, depending on your desires. Be sure to indicate the design style you want on your order form (see our ORDER PAGE).

Q. DOES YOUR ORDER FORM INCLUDE COMPLETE ORDER INFORMATION?
A. Yes. Be sure to include all of the information we request. If anything is not clear, call toll-free 1.877.725.7897 and speak to one of our design representatives.

Q. DO ENVELOPES COME WITH MY ORDER AND CAN YOU PRINT A RETURN ADDRESS ON THEM?
A. Yes, your order comes with envelopes. For a nominal fee we will print your return address on the envelope flaps. For postcard greeting card envelopes, please see our pricing chart.

Q. CAN I GET MY ENVELOPES FIRST SO I CAN START ADDRESSING THEM?
A. Yes. Once your order has been finalized, we will send your envelopes ASAP so you can begin addressing them.

Q. WILL YOU RETURN MY PHOTOS?
A. Yes. Your photo(s) will be returned with your finished order.

Q. WHAT IS THE SIZING OF YOUR CARDS?
A. Our cards are available in three sizes: 4 X 5-1/2 (A-2), 4-1/2 X 6-1/4 (A-6), and 5 X 7 (A-7).

Q. WHAT ARE MY PAPER CHOICES?
A. We always use 80-lb. stock, which and off-white, smooth and linen. The “deckle paper” is a white watercolor stock. All papers come with matching envelopes.

Q. WILL THERE BE ANY ADDITIONAL CHARGES FOR YOUR DESIGN WORK?
A. For the most part “No”. But if we need to perform extra editing or retouching to your photo(s), then additional charges will apply at the discretion of our Creative Director. You will be notified of additional charges for your approval.

Q. HOW ARE ORDERS SHIPPED?
A. Our normal shipping is via UPS or USPS Priority Mail. Rush delivery (ex. FedEx, UPS Next Day, etc.) is available at extra cost.

Q. IS A SHIPPING CHARGE INCLUDED IN YOUR ORDER PRICING?
A. Shipping charges are not included in your order pricing. Shipping charges will be included on our final invoice to you. Shipping charges for greeting cards and birth announcements are listed on our pricing page.

Q. DO YOU ACCEPT CREDIT CARDS? HOW ELSE CAN I PAY FOR MY ORDER?
A. We accept VISA, MasterCard, Discover, and American Express credit cards. You can phone, FAX or e-mail your credit card information to us. Please include the complete card number, complete name of the cardholder, and card expiration date. We will also accept personal checks, cashier checks, and money orders which must clear before your order can proceed.