Q. HOW FAR IN ADVANCE SHOULD I PLACE MY
ORDER?
A. We suggest three to six months prior to your mailing date for
weddings and Bar/Bat Mitzvahs.
Q. HOW LONG WILL MY ORDER TAKE?
A. Since each invitation/announcement is hand-crafted, creating
orders can take approximately four to six weeks (subject to paper
availability). Please inquire about rush orders at 818.508.1560
or toll-free 877.725.7897, or FAX us at 818.508.3184.
Q. HOW MANY INVITATIONS SHOULD I ORDER?
A. Remember to count ALL of the invitees (couples, families, etc.).
Once we know exactly how many people you are inviting, we recommend
you add 10% to your order as a contingency for people you may have
forgotten, the “B” list, etc.
Q. HOW LONG DOES IT TAKE TO RECEIVE A PROOF?
A. After our initial consultation, proofs take about one to two
weeks for you to receive.
Q. DO I GET TO CREATE WHATEVER TYPE OF INVITATION
DESIGN I WANT?
A. Yes, absolutely! Every invitation is expressly custom-designed
for you. Our Creative Director will walk you through the design
process including size, color, theme, etc. including a special idea
you may have in mind.
Q. DO I GET TO CHOOSE WHAT TYPE OF PAPERS
AND COLORS I WANT?
A. Of course! We have over 2,000 paper selections to choose from
in different colors, textures, weights, etc. We can mail to you
a sample of the paper(s) you desire for a nominal fee. This fee
is credited in full toward your order. Once you have chosen the
paper(s) you want, we’ll estimate your final order price.
Then we’ll hand-assemble a sample invitation for you that
is very close to the final product. Note that if your invitations
are to be letterpress or lithographed, our sample will be flat.
Q. DO I GET TO SEE A SAMPLE BEFORE YOU GO
INTO PRINT AND PRODUCTION?
A. After you make an order deposit, we order all of your materials.
Then we make a final test sample for your signature approval before
we proceed to complete your order. All wording must be approved
by you before we can send it to our printer or begin production.
Q. HOW DO I CHOOSE THE WORDING AND TYPE
OF MY INVITATION?
A. We have a complete book of wording and type that we can FAX or
e-mail to you. Also we can help you create appropriate wording.
We typeset most languages which you’ll need to proof and approve.
For other than English, you’ll need to provide us with a printout
of the wording you desire in the language you want (ex. Russian,
Hebrew, Japanese, etc.).
Q. HOW DO YOU ESTIMATE YOUR PRICES?
A. All of our prices are estimated as quickly as possible once you
have chosen quantities, papers, designs, etc. Your order price is
quoted by the unit (that is, an order for an invitation and RSVP
equals ONE unit). Each unit price includes envelopes with return
address and addressed RSVPs. Additional items are quoted separately
(for instance, Save-the-Date, direction cards, reception cards,
entourage sheets, programs, menus, table cards, Thank You notes,
etc.).
Q. WHAT TYPE OF ENVELOPE ADDRESSING CAN
YOU PROVIDE?
A. We offer hand calligraphy or computer addressing in any color.
Q. CAN YOU CREATE PROGRAMS, MENUS, MAPS,
SAVE THE DATES, ETC.?
A. CelebrationCards is able to create ALL of your special needs
that are designed to match your invitations. We can e-mail to you
design examples of any special item.
Q. DO YOU HAVE A MINIMUM ORDER?
A. While there is no minimum order, we prefer orders over 50 due
to the complexity and cost involved in hand-crafting each invitation
with unique materials.
GREETING CARD Frequently Asked Questions:
Q. CAN I CHOOSE A DESIGN USING ELEMENTS
FROM OTHER CATEGORIES?
A. Yes. This Website offers many design choices (ex. birth announcements,
greeting cards, etc.) which can be used for the design of other
items (ex. birthdays, anniversaries, etc.). Design changes can be
major or minor, depending on your desires. Be sure to indicate the
design style you want on your order form (see our ORDER PAGE).
Q. DOES YOUR ORDER FORM INCLUDE COMPLETE
ORDER INFORMATION?
A. Yes. Be sure to include all of the information we request. If
anything is not clear, call toll-free 1.877.725.7897 and speak to
one of our design representatives.
Q. DO ENVELOPES COME WITH MY ORDER AND CAN
YOU PRINT A RETURN ADDRESS ON THEM?
A. Yes, your order comes with envelopes. For a nominal fee we will
print your return address on the envelope flaps. For postcard greeting
card envelopes, please see our pricing chart.
Q. CAN I GET MY ENVELOPES FIRST SO I CAN
START ADDRESSING THEM?
A. Yes. Once your order has been finalized, we will send your envelopes
ASAP so you can begin addressing them.
Q. WILL YOU RETURN MY PHOTOS?
A. Yes. Your photo(s) will be returned with your finished order.
Q. WHAT IS THE SIZING OF YOUR CARDS?
A. Our cards are available in three sizes: 4 X 5-1/2 (A-2), 4-1/2
X 6-1/4 (A-6), and 5 X 7 (A-7).
Q. WHAT ARE MY PAPER CHOICES?
A. We always use 80-lb. stock, which and off-white, smooth and linen.
The “deckle paper” is a white watercolor stock. All
papers come with matching envelopes.
Q. WILL THERE BE ANY ADDITIONAL CHARGES
FOR YOUR DESIGN WORK?
A. For the most part “No”. But if we need to perform
extra editing or retouching to your photo(s), then additional charges
will apply at the discretion of our Creative Director. You will
be notified of additional charges for your approval.
Q. HOW ARE ORDERS SHIPPED?
A. Our normal shipping is via UPS or USPS Priority Mail. Rush delivery
(ex. FedEx, UPS Next Day, etc.) is available at extra cost.
Q. IS A SHIPPING CHARGE INCLUDED IN YOUR
ORDER PRICING?
A. Shipping charges are not included in your order pricing. Shipping
charges will be included on our final invoice to you. Shipping charges
for greeting cards and birth announcements are listed on our pricing
page.
Q. DO YOU ACCEPT CREDIT CARDS? HOW ELSE
CAN I PAY FOR MY ORDER?
A. We accept VISA, MasterCard, Discover, and American Express credit
cards. You can phone, FAX or e-mail your credit card information
to us. Please include the complete card number, complete name of
the cardholder, and card expiration date. We will also accept personal
checks, cashier checks, and money orders which must clear before
your order can proceed. |